Where does Wrist Pinnacle ship?
Wrist Pinnacle is currently prepared for customers in the United States only. Current watch orders include complimentary tracked U.S. shipping.
How long does delivery take?
Delivery typically takes around two weeks, but timing is an estimate and may vary by destination, transit conditions, and order-specific circumstances.
What does delivery protection cover?
If an order is confirmed lost or damaged in transit, Wrist Pinnacle replaces it at no additional cost. Contact Support with the order number and the email used at checkout so the delivery record can be reviewed.
How do I track an order?
Use Track your order with the order or tracking reference when it becomes available.
Can I order without creating an account?
Yes. Choose the exact Colorway, add it to Cart, and continue through guest checkout. A customer account is optional.
What comes with each watch?
Your watch comes with your choice of a black or white presentation case, a black travel pouch, a configuration and adjustment tool set, an ownership card, and the matching model insert. These are included with your order. Choose your presentation case on the product page before adding the watch to your bag.
What is Wrist Pinnacle?
Wrist Pinnacle is an independent watch brand. Current products are sold under the Wrist Pinnacle name and interlocking WP maker’s mark. Read Brand Independence & Product Identity for the full product-identity and non-affiliation statement.
What does Build Your Watch do?
Explore the current designs by style, function, and finish. Answer a few questions for a starting point, or use the filters to compare watches yourself. Choose a finish, then open its product page to review the details and order.
How do I choose between models?
Use the Model Guide to compare what each watch does, then open its product page to choose your Colorway. The product page is where you order.
Are the close-up gallery images photographs?
Each gallery opens with the main image of the Colorway you selected. The dial, case and bracelet close-ups are made from the same approved images of that Colorway. They show its details, and we don't present them as separate photographs.
Can I return an order?
The Refund Policy sets the applicable return terms, including the current 14-day return window. Delivery-protection replacements for confirmed loss or transit damage are handled separately through Support.
Are technical specifications the same across every watch?
No. Each model has its own movement, case, and functions. The product page and the Model Guide list them for the watch you choose. For anything not listed, contact Support with the model and Colorway.
What should I include in a support request?
For product questions, include the model and Colorway. For order or delivery help, include the order number and email used at checkout. Visit Support for the direct contact routes.